Terms of Service

Understand your rights and responsibilities when using SnapInvite to design, print, and ship invitations.

SnapInvite Terms of Service

Last updated: November 22, 2025

Welcome to SnapInvite, an online platform operated by Valley Tech LLC ("Valley Tech," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the SnapInvite website, web application, related mobile or desktop experiences, printed materials, and any services we provide (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms and any policies referenced in them, including our Privacy Policy. If you do not agree, do not use the Services.

Plain language summary: SnapInvite helps people generate, customize, and print invitations using AI-powered tools. You must follow these Terms, respect intellectual property, and pay for any paid features you order. SnapInvite is currently in development and features may change.

1. Eligibility and Accounts

  • Minimum age: You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account or place paid orders. Minors may use the Services only with the active involvement of a parent or legal guardian who accepts these Terms on the minor's behalf
  • Account accuracy: Provide complete and accurate information when you register, join the waitlist, or otherwise interact with the Services. Update your information promptly if it changes
  • Reminder accounts: Reminder signups require a user record in our system. We will create or reuse a user entry for the provided email.
  • Account security: You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized access

2. Description of the Services

2.1 AI-Powered Design Tools

SnapInvite lets you describe an event, generate invitation artwork through third-party AI models (primarily OpenAI), customize layouts, and download or order prints. Important Disclaimers:

  • AI outputs may not always be unique, error-free, or appropriate for every use
  • AI-generated content may contain inaccuracies, biases, or unexpected results
  • You must review all AI outputs before using or distributing them
  • Similar content may be generated for other users due to the nature of AI systems

2.2 Package System and One Design Policy

  • Free Playground Package: 2 watermarked AI generations for trial purposes
  • Creative Package: $9.99 for 8 AI generations with download and print rights
  • CRITICAL: One Package, One Design Rule: Once you download or order prints of any design, your entire package locks to that specific invitation. You cannot generate additional designs or order different designs with the same package. You must purchase a new package for different invitation designs

2.3 Print-on-Demand Services

  • Professional printing and shipping services for invitation designs
  • Quality: 5x7 inch invitations on matte or gloss cardstock
  • Quantities: 25-200 copies with volume pricing
  • Shipping: Zone-based USPS pricing with Ground, Priority, and Express options
  • Availability: Physical print-and-mail fulfillment currently limited to United States addresses
  • Processing time: 1-2 business days plus shipping time

2.4 Beta/Development Status

During development phases, certain capabilities may be limited, manually fulfilled, or subject to delays. Features can change or be discontinued without notice, though we will provide reasonable advance notice when feasible.

3. User Content and AI-Generated Output

3.1 Your Input Content

You own the text, images, and other material you submit to the Services ("User Content"). You grant Valley Tech a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display User Content as reasonably necessary to:

  • Operate, improve, and support the Services
  • Generate AI outputs and process print orders
  • Provide customer support and troubleshooting
  • Comply with legal obligations

3.2 AI-Generated Content Ownership and Rights

Important Legal Notice: AI-generated content may not be eligible for copyright protection under current U.S. law, as copyright requires human authorship.

  • Subject to your compliance with these Terms and full payment of applicable fees, we grant you a non-exclusive, worldwide license to use, reproduce, print, and distribute the AI-generated invitation assets for personal or business event communications
  • We do not guarantee exclusive rights to generated outputs, and similar content may be created for other users
  • You are solely responsible for evaluating the accuracy, appropriateness, and legality of AI outputs for your intended use
  • No warranty of originality: We cannot guarantee that AI outputs do not infringe third-party rights

3.3 Content Responsibilities

You are solely responsible for User Content and for ensuring it does not infringe, misappropriate, or violate the rights of any third party or applicable law. Do not upload:

  • Confidential information you are not authorized to share
  • Copyrighted material you do not have rights to use
  • Sensitive personal information unless necessary for the invitation
  • Content that violates our Acceptable Use policy

4. Acceptable Use

You agree not to:

  1. Use the Services for unlawful, harmful, or deceptive purposes
  2. Submit or generate content that is defamatory, obscene, hateful, exploitative of minors, or otherwise objectionable
  3. Upload, distribute, or facilitate malware, spam, or unauthorized data collection
  4. Attempt to access or disrupt non-public parts of the Services, security features, or underlying infrastructure
  5. Misrepresent your affiliation with any person or entity, or imply our endorsement without permission
  6. Use AI outputs for high-risk applications including medical advice, legal advice, financial advice, or safety-critical systems
  7. Attempt to reverse engineer, extract, or recreate the AI models or algorithms
  8. Use the Services to generate content that infringes intellectual property rights

We reserve the right to investigate and disable accounts or content that violate these Terms.

5. Paid Plans, Orders, and Refunds

5.1 Pricing and Payments

  • Pricing for packages and print orders is displayed in the Services and may change at any time
  • Payments are processed securely by Stripe, Inc. By submitting payment information, you authorize us and Stripe to process charges
  • Taxes, shipping, and handling charges may apply and will be calculated at checkout
  • All prices are in U.S. dollars unless otherwise specified

5.2 One Design Policy and Refund Policy

Because of our one package, one design policy and personalized nature of AI-generated invitations:

  • Digital packages (Creative Package): All sales are final once you generate any AI design, as each generation incurs service costs. No refunds after first generation
  • Print orders: Non-refundable once production begins due to their custom, personalized nature
  • Order cancellation: Print orders may be cancelled for full refund only if cancelled within 2 hours of placement and before production begins

5.3 Order Fulfillment

  • Print orders are prepared through vetted fulfillment partners
  • Estimated delivery times are provided for convenience only and are not guarantees
  • Inspect shipments promptly upon receipt and contact us within 7 days regarding defects or missing items
  • We are not responsible for shipping delays caused by carriers, weather, or other factors beyond our control

6. Intellectual Property

6.1 Our Intellectual Property

  • The Services, including design, software, trademarks, and content (excluding User Content and AI outputs), are owned by Valley Tech or our licensors
  • You may use the Services only for their intended purpose and subject to these Terms
  • "SnapInvite" and related marks are trademarks of Valley Tech LLC

6.2 Third-Party Intellectual Property

  • We use third-party AI services (primarily OpenAI) to generate content
  • We implement measures to prevent obvious copyright infringement, but cannot guarantee all outputs are free from IP issues
  • You are responsible for ensuring your use of AI outputs does not infringe third-party rights
  • If you become aware of potential IP infringement, stop using the content immediately and contact us

7. Third-Party Services and Dependencies

The Services rely on third-party providers including:

  • AI services: OpenAI for content generation and Replicate for image upscaling
  • Infrastructure: Amazon Web Services (AWS), Cloudflare for hosting and content delivery
  • Payments: Stripe for payment processing and saved payment methods
  • Analytics: Google Analytics 4, Meta Pixel, Reddit Pixel (client + Conversions API) for performance measurement and conversion tracking
  • Email: Postmark for transactional emails

Service Availability Disclaimer: Our Services depend on these third-party providers. Outages, changes, or interruptions at these providers may affect the Services. We are not liable for third-party service disruptions.

8. Privacy and Cookies

Our collection and use of personal information is described in our Privacy Policy. Essential cookies are required for security and core functionality, while optional analytics cookies remain disabled unless you opt in through our cookie manager.

8.1 Face Uploads and Biometric Data

  • Face uploads are optional and used solely to generate invitations. Temporary copies are deleted after generation; we do not create or store biometric templates/embeddings or reuse the images for other purposes.
  • For residents of Illinois or Texas (or when location is unknown), explicit consent is required before processing face images. A parent/guardian must provide consent for minors.
  • You must have the legal right to upload any face image (including for children) and ensure compliance with applicable biometric, privacy, and child-protection laws.
  • We may transmit the uploaded image to contracted AI vendors for generation, limited to the data necessary to perform the service. Vendors represent they do not use your images to train their models, but their independent handling is governed by their own terms and policies, which we do not control. We do not sell or share biometric data for advertising.

9. AI-Specific Disclaimers and Limitations

9.1 AI Output Disclaimers

IMPORTANT: AI-generated content is provided "AS IS" without warranties. Specifically:

  • No accuracy guarantee: AI outputs may contain factual errors, inconsistencies, or nonsensical elements
  • No originality guarantee: AI may produce content similar to existing works or other users' outputs
  • No appropriateness guarantee: AI outputs may not be suitable for your specific use case or audience
  • Bias and fairness: AI systems may exhibit biases present in training data

9.2 Your Responsibilities

You must:

  • Review all AI outputs before use or distribution
  • Verify any factual claims in AI-generated content
  • Ensure AI outputs comply with applicable laws and regulations
  • Take responsibility for any consequences of using AI outputs

10. Disclaimers and Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW:

  • General disclaimer: The Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express, implied, or statutory
  • AI-specific disclaimer: We disclaim all warranties regarding the accuracy, completeness, reliability, or suitability of AI-generated content
  • Third-party disclaimer: We disclaim responsibility for third-party services, including AI providers, payment processors, and fulfillment partners
  • Quality disclaimer: While we strive for quality, we do not guarantee that print products will meet your expectations or be error-free

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

11.1 Damage Limitations

Valley Tech and its directors, officers, employees, contractors, and agents will not be liable for:

  • Any indirect, incidental, consequential, special, or exemplary damages
  • Lost profits, data, goodwill, or business opportunities
  • Damages arising from AI-generated content or third-party services
  • Damages from print quality issues or shipping delays

11.2 Liability Cap

Our total liability for any claim under these Terms will not exceed the greater of:

  • The amounts you paid for the Services in the 12 months preceding the claim, or
  • One hundred US dollars ($100)

11.3 Essential Service Element

These limitations are an essential element of the bargain between you and Valley Tech. The Services would not be provided without these limitations.

12. Indemnification

You agree to defend, indemnify, and hold harmless Valley Tech and our affiliates from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Services or violation of these Terms
  • Your User Content or AI outputs you generate
  • Your infringement of third-party intellectual property rights
  • Your violation of applicable law

13. Suspension and Termination

13.1 Termination Rights

  • By you: You may stop using the Services at any time
  • By us: We may suspend or terminate your access with or without cause, including for violations of these Terms, security risks, or non-payment

13.2 Effect of Termination

Upon termination:

  • Your right to use the Services immediately ceases
  • We may delete your account and User Content (subject to legal retention requirements)
  • You retain rights to AI outputs properly generated before termination
  • Sections that by their nature should survive will survive, including ownership provisions, disclaimers, and limitation of liability

14. Changes to Services and Terms

We may update the Services and these Terms from time to time. For material changes, we will:

  • Update the "Last updated" date above
  • Provide reasonable notice via email or in-app notification
  • For significant changes affecting your rights, provide at least 30 days advance notice

Continuing to use the Services after changes become effective constitutes acceptance of the revised Terms.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of California, United States, without regard to conflict-of-law principles.

15.2 Informal Resolution

Before filing any formal claim, you agree to contact us at [email protected] and attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith within 30 days.

15.3 Binding Arbitration

IMPORTANT: Any dispute that cannot be resolved informally will be settled by binding arbitration rather than in court, except for small claims court matters and intellectual property disputes.

  • Arbitration will be conducted by JAMS under their Streamlined Arbitration Rules
  • The arbitration will be held in San Francisco, California, or conducted remotely
  • Each party will bear their own costs except as awarded by the arbitrator
  • Class action waiver: You agree that disputes will be resolved on an individual basis only

15.4 Exception for Injunctive Relief

Either party may seek injunctive or other equitable relief in court to protect intellectual property rights or prevent unauthorized use of the Services.

16. Miscellaneous

16.1 Force Majeure

We are not liable for delays or failures in performance resulting from acts beyond our reasonable control, including third-party service outages, AI provider limitations, natural disasters, or government actions.

16.2 Assignment

You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

16.3 Entire Agreement

These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and Valley Tech regarding the Services.

16.4 Severability

If any provision is found unenforceable, the remaining provisions will continue in full force and effect.

16.5 No Waiver

Our failure to enforce any provision is not a waiver of our right to do so later.

17. Contact Information

Valley Tech LLC
Physical Address: 550 CALIFORNIA STREET, SUITE 1040, SAN FRANCISCO, CA 94104
Email: [email protected]